Category 1 - Clean Water

  • Hot water tank burst
  • Toilet tank burst/rupture
  • Water supply line rupture
  • Washing machine line break

Category 2 - Grey Water

Discharged Water From:

  • Dishwasher
  • Washing machine
  • Toilet bowl with urine only

Category 2 includes water damage (Category 1) that has not been cleaned up after 24 hours.

Category 3 - Black Water

  • Sewage-Water/contaminates from toilet trap.
  • Any type of sewage back-up.
  • Category 1 greater than 48 hrs from loss

Category 3 includes water damage (Category 1 and 2) that has not been cleaned up after 48 hours.